The Key to Consistent Innovation & Superb Execution

When it comes to change, one thing is for certain: humans will resist. Resistance is a common and destructive part of any change equation. But despite resistance, some individuals and organizations enjoy incredible success. What sets them apart?

VitalSmarts compared the strategies of those who succeeded at behavior change with those who failed. We discovered when employees were able to dialogue around high-stakes topics, hold each other accountable, and remove barriers to change—resistance leveled and change occurred. VitalSmarts designs training courses to develop these skills both in individuals and organizations.

Solutions at a glance

Teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes topics.Teaches a step-by-step process to enhance accountability, improve performance and ensure executionTeaches proven strategies to uproot entrenched habits and drive rapid and sustainable behavior change for teams and entire organizations.
FocusDialogueAccountability
Organizational change
AudienceIndividuals
Teams
Organizations
Individuals
Teams
Organizations
Teams
Organizations
BenefitsResolve disagreements

Build acceptance and overcome resistance

Speak persuasively not abrasively

Foster teamwork and better decision making
Hold anyone accountable

Determine the potential root cause of misaligned or bad behavior

Empower others by working together to diagnose and determine solutions

Manage new expectations
Diagnose the causes behind any team or organizational problem

Rely less on formal authority to effectively motivate and enable others

Identify high-leverage behaviors

Use six sources of influence to make organizational change inevitable
ResultsGreater efficiency

Improved working relationships

Increased employee satisfaction
Greater accountability and fewer missed deadlines

Better one-on-one performance discussions

Increased individual and team effectiveness
Successful team and organizational change initiatives

Transformed corporate culture

Reduction in errors and project failures

 

Industry Practices

Project Management

A research study, conducted by VitalSmarts and The Concours Group, uncovers five crucial issues that have an enormous impact on whether high-stakes business initiatives succeed.

Healthcare

Safety tools and checklist aren’t enough to save lives. Learn about the seven crucial conversations all healthcare professionals need to master.

Safety

According to a VitalSmarts research study, 93% of organizations are at risk of an accident waiting to happen because people are either unwilling or unable to speak up.